Steps to Hiring a Moving Company You Can Trust

The right moving company can make all the difference with how smoothly your move goes. Choose the right movers and the job will get done quickly, without any broken items, and affordably. Choose the wrong mover and you could even end up getting scammed and having all your belongings disappear in a rogue moving truck! Here are the steps you need to take to make sure you find a moving company you can trust to get the move done right.

1. Look for moving companies in the right places

The best place to find moving companies is through referrals. Ask your real estate agent to recommend a few good movers. You can also ask family and friends. As a last resort, search the Yellow Pages and then look at the company’s website and online review sites like Yelp.

2. Call the moving companies

Now you are going to have to call the moving companies to get some basic information. If you like what they have to say, then request a moving estimate. Note that a reputable moving company will not try to give you an exact moving price over the phone or online. All moving estimates should be done in your home so the estimator can see exactly what you are dealing with.

3. Get (at least) three moving estimates

Choose at least three of the moving companies you liked and have them come to give an on-site moving estimate. The moving estimate should be given in writing. This is not a contract. However, the written estimate should have a date to which it is good for (most moving companies will uphold the written price for about 1 month; after that the price may change).

During the estimate, make sure you ask for this information from the movers:

• Their official name and any other names they operate under

• Their DOT number

• Their MC number

• Their insurance coverage

• The number of trucks and drivers they have

*Make sure you start researching moving companies well in advance! It takes time to get estimates and research them. And, if you don’t book the moving company soon after the estimate, your date may not be available anymore by the time you go to hire them!

4. Check DOT Number and Insurance

Now go to, which is the site from the US Department of Transportation Federal Motor Carrier Safety Administration (FMCSA). Once there:

• Click on Company Snapshot

• Enter the DOT license number and hit search

• If the number is valid, then you will get a page of information
about the company and a link to their insurance

If the DOT number, license info, or insurance info isn’t in order, then run away from this moving company!

5. Check their Rating with the BBB

Now go to the Better Business Bureau website and type in the company’s name to see what their rating is and if they have complaints against them.

6. Check Review Sites

No moving company is perfect, so you can expect to find some negative reviews of the moving company at sites like Yelp. But do be on the lookout for a high percentage of bad reviews. Use your judgment and now choose a moving company that you feel suits your needs best.

This post was brought to you by San Francisco Moving Stars.

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